At OYM, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Who We Are

OYM Fields (“OYM”, “we”, “our” or “us”) is the data controller for personal data collected through our website.

Contact details:
GB Fields B.V.
Derkinderstraat 24, 1062 DB
privacy@oymfields.com

If you have questions about this policy or how we process your data, you can contact us anytime.

Information We Collect

We may collect the following categories of data:

• Personal details: name, email address, phone number, billing and shipping address.

• Order information: products purchased, payment details (processed securely by third-party providers).

• Account & newsletter information: login details, communication preferences, newsletter subscriptions.

• Usage data: IP address, browser type, device, pages visited, clicks, and time spent on our website.

• Cookies & tracking data: see section 7 below.

We do not collect sensitive personal data unless you provide it voluntarily.

How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders (legal basis: contract).

• To provide customer support (legal basis: contract).

• To send marketing communications if you have opted in (legal basis: consent).

• To improve our website and services (legal basis: legitimate interest).

• To comply with legal obligations (e.g., tax record-keeping).

Legal Basis for Processing (GDPR)

We only process personal data when we have a valid legal basis:

• Contractual necessity: to fulfill your order.

• Consent: for newsletters, cookies, or marketing campaigns.

• Legal obligation: for invoicing and tax compliance.

• Legitimate interest: to improve services, prevent fraud, and secure our website.

Data Retention

We keep personal data only as long as necessary:

• Order & invoice data: 7 years (required by Dutch tax law).

• Newsletter data: until you unsubscribe.

• Account data: until you delete your account or request deletion.

• Usage data & analytics: max. 26 months (Google Analytics default).

Sharing of Data

We share your data only with trusted third parties when necessary:

• Payment providers (Shopify Payments, PayPal, credit card processors).

• Logistics & shipping companies (to deliver your order).

• Analytics & marketing tools (e.g., Google Analytics, Meta Ads, Klaviyo).

These third parties are required to process your data securely and only for the purpose agreed. Some providers may be located outside the EU (e.g., USA/Canada). In those cases, we ensure adequate safeguards (such as EU Standard Contractual Clauses).

Cookies & Tracking

Our website uses cookies and similar technologies.

Types of cookies:

• Essential cookies: required for the website to function (e.g., shopping cart).

• Preference cookies: remember your settings and language.

• Analytics cookies: help us understand visitor behavior.

• Marketing cookies: allow us to deliver relevant ads on other platforms.

Your choice:
When you first visit our website, you can accept or reject non-essential cookies. You can also adjust your browser settings at any time.

Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. However, no system is 100% secure.

Your Rights (GDPR / AVG)

You have the right to:

• Request access to your data.

• Correct or update your personal information.

• Request deletion (“right to be forgotten”).

• Restrict processing of your data.

• Object to certain processing (e.g., marketing).

• Request data portability.

To exercise these rights, contact us at privacy@oymfields.com.

Complaints

If you are not satisfied with how we handle your data, you have the right to file a complaint with the Autoriteit Persoonsgegevens (NL) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “last updated” date. We encourage you to review this policy regularly.

Contact

For questions, requests, or complaints regarding this Privacy Policy, please contact us at:

Email: privacy@oymfields.com
Address: GB Fields B.V., Derkinderstraat 24, 1062 DB